TruSource handles all aspects of a retirement plan including the processing of investments (TruSource does not offer investment vehicles).

Among the many key services provided by TruSource are:

• Directed Trustee Services



• Consulting, conversion management, administration, daily valued recordkeeping services, compliance and tax reporting



• A full range of plan types including:
  • 401(k) Plans
  • 457 Plans
  • 403(b) Plans
  • Profit Sharing Plans
  • Money Purchase Plans
  • Defined Benefit Plans
  • Non-Qualified Plans
  • ESOP Plans
  • Traditional, Roth and Education IRAs
  • Medical Savings Accounts (MSAs)
  • Health Savings Accounts (HSAs)



• A full range of specialty services provided in conjunction with the above services, including:
  • Self-Directed Brokerage Accounts which allow participants to select their own broker(s) and invest in publicly traded securities such as stocks, bonds, treasuries, Limited Partnerships, real estate and other vehicles
  • Discount brokerage and direct fund purchases
  • Employer Stock: publicly traded, thinly traded and non-publicly traded
  • Hard to Value Assets such as life insurance, annuities, real estate & limited partnerships
  • Frozen Assets; GICs



• A full range of trading capabilities with the majority of mutual funds and group annuity contracts

TruSource divides ongoing services into three categories: Partner services, Employer/Plan Sponsor services and Participant services.

TruSource's in-depth knowledge of retirement plan administration and 36 years of trust banking experience translates into efficient, effective administrative services. This means partners can focus on plan performance and data analysis, and with the help of PlanStat Web Services, get data and reporting on their book of business online instantly. TruSource's partner services include:

• A dedicated Relationship Manager assigned to each Partner relationship



• Ongoing documentation services



• All required regulatory testing on an annual basis (ADP/ACP performed twice a year)



• Preparation of signature-ready IRS Form 5500 - with all necessary attachments



• Online Partner and Plan Sponsor reports



• Plan valuations summarizing all participants' account balances by investment option and money type



• Access to PlanStat's Partner website

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Our in-depth knowledge of retirement plans translates into efficient, effective administrative services. This means employers can concentrate on what they do best - run their business. TruSource's employer services include:

• A dedicated Relationship Manager assigned to each Plan Sponsor relationship



• Ongoing documentation services including the Prototype Plan Document, Adoption Agreement, Summary Plan Description and Summary Annual Report



• All required regulatory testing on an annual basis (ADP/ACP performed twice a year)



• Preparation of signature-ready IRS Form 5500s with all necessary attachments for employer review and approval



• Electronic contribution processing and investing in a timely manner



• Plan valuations summarizing all participants' account balances by investment and money type



• Access to PlanStat's Plan Sponsor website

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TruSource recognizes that helping participants understand the value of their retirement accounts adds value for the employer. To this end we provide:

• 24/7 Internet access to participant accounts via PlanStat, enabling participants to monitor and manage their accounts



• A state-of-the-art interactive Voice Response Unit (VRU):
  • Available via phone to participants 24/7
  • Using the VRU system, participants can access account information, transfer funds, and revise future contribution elections
  • Publicly traded assets are priced daily and by using the VRU participants can transfer, invest or divest on a daily basis (excluding market and bank holidays)



• A toll-free 800 number for contacting our Participant Service Center



• Quarterly cash-based statements



• Customized Participant loan modeling (if your plan offers a loan feature)



• TruSource produces all distribution checks, forwards withheld funds to the appropriate agencies, and prepares all IRS Forms 1099-R.

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TruSource e-Business Solutions offers a wide variety of web services via the Internet.

Partners, Plan Sponsors, and Financial Advisors can access data on investments, plans, funds, sources, and employees on our proprietary PlanStat application. PlanStat features dynamically generated charts, graphs, tables and reports that display a wealth of useful data to the busy plan administrator.

A wide variety of customized options are available for the Partner, Sponsor and Financial Advisor website modules - contact TruSource for more details.

Through our website, plan participants can:

• Access their accounts 24/7



• Access account information, transfer funds, revise future contribution elections and view investment elections



• Print and view their current quarterly account statements



• Model loans



• Calculate savings projections to assist in retirement planning



• Change PINs (Personal Identification Numbers)



• Change mailing address and e-mail address (for communication with the participant)

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Many sophisticated employers with existing employee retirement plans recognize the value of TruSource's services. To make the conversion as smooth as possible, TruSource's dedicated conversion unit works with the employer and all interested parties to transfer data, complete all appropriate documentation, and oversee all aspects of the conversion. Additionally, our experienced Conversion Management Team, which includes actuaries and document specialists, help:

• Create a customized time line of events for efficient transition from the former recordkeeper and trustee



• Oversee any necessary blackout period to ensure that all records and investments are accurately transferred



• Supervise the re-registration of all assets



• Review participant loan documentation



• Provide a Plan Administration Manual to the Plan Sponsors



• Manage the conversion process completely and transition to your ongoing relationship manager

Accessing your TruSource trust and custody accounts is easier than ever with Online Trust & Custody, our comprehensive account information management service. Featuring advanced security, Online Trust & Custody gives you access to the essential account information you need -- when you need it.

With Online Trust & Custody’s powerful features, you can:

• Monitor your accounts – access account data conveniently using flexible sorting and viewing features
• Review consolidated data – make informed decisions using a variety of online reports that can be customized
• Access statements – review statements on demand, 24/7
• View investment detail – see recent activity with realized gain/loss and future projections with anticipated cash reports
• Download information – integrate data into common formats such as Microsoft® Excel and Adobe® Acrobat®

For many people, Individual Retirement Accounts (IRAs) can be an important part of achieving their financial goals. The IRA retirement nest egg is created by contributions and investment gains, as with any contributory program. All IRA programs are very similar; the differences in providers lie in the investment options. In today's investment environment it is important to have the flexibility to invest in a wide array of asset classes. At TruSource these assets could include the following publicly traded securities and assets:

• Stocks


• Bonds


• Treasuries


• Mutual Funds


• Money Market Funds


• Certificates of Deposit (CDs)


• Limited Partnerships


• Real Estate


• Notes secured by First Deeds of Trust on Real Property


• Mortgages

This product will also allow the selection of your own financial advisor (such as a full service broker, registered investment manager, or money manager) who can help you develop an appropriate investment portfolio, within the parameters of TruSource’s flexible investment guidelines. In addition, you can access your account 24/7 via the Internet.

TruSource, has provided design, support, and ongoing administration of IRA programs since their inception. We maintain a customer service philosophy that is second to none in the unique asset experience. Our clients benefit from first-rate flexibility and service, a proven track record, and the kind of historical perspective on retirement programs and services that few companies can match.

An HSA is a tax-exempt trust or custodial account established exclusively for the purpose of paying qualified medical expenses of the accountholder who, for the months for which contributions are made to an HSA, is covered under a high deductible health plan.

HSAs are established to receive tax-favored contributions by, or on behalf of, eligible individuals. Funds in an HSA may be accumulated over the years or distributed on a tax-free basis to pay or reimburse qualified medical expenses.

With respect to any month, any individual who:

• Is covered under a high deductible health plan (HDHP) on the first day of such month
• Is not also covered by any other health plan that is not an HDHP
• Is not entitled to benefits under Medicare (generally, has not yet reached age 65)
• May not be claimed as a dependent on another person’s tax return

An HSA is generally tax-exempt (like an MSA or IRA), unless it has ceased to be an HSA. Earnings in an HSA are not included in gross income while held in the HSA (i.e., inside earnings are not taxable and distributions from qualified events are tax free).

• Contributions are deductible from your gross earnings for federal tax purposes
• Interest on HSA balances accumulates tax-free
• Accumulated HSA balances can be used tax-free for all “qualified medical expenses”
• Provides a tax-sheltered environment to save for future medical expenses
• HSAs, unlike Flexible Spending Accounts (FSAs) are portable; there are no “use it or lose it rules”
• The choice of health care providers is in your hands

The IRS program for Medical Savings Accounts has expired.

Please keep in mind: Medical Savings Accounts established prior to December 31, 2003 are not impacted.

TruSource, a division of Union Bank of California, N.A., endeavors to maintain systems capabilities, VRU and Internet access available 24/7. However, under certain circumstances, business interruption may occur.

TruSource has a comprehensive Business Recovery Plan that is designed to provide immediate response and subsequent recovery from any unplanned business interruption, such as a loss of a critical service (computer processing, telecommunications), a loss of building access (contamination, etc.) or physical facility catastrophe (fire, earthquake, etc.).

A service agreement with a major reputable recovery services company provides for a hot site, a business site, an annual test site and quick shipment of equipment. Both business and test sites can be selected from among numerous geographical locations, all of which include redirecting access to TruSource web site and web applications. The agreement is maintained current with new systems/technology developments. Daily backups are kept in special containers and stored, along with Disaster Recovery containers, at an off-site data security company.